- Page
- Shipping Policy
Shipping Policy
Thank You for choosing Rg Supply!
We truly appreciate your support and trust in our store.
Every order means the world to us, and we're committed to providing you with the best products and service possible.
Thank you for being a valued part of our community — we look forward to serving you again soon!
Order Processing & Shipping
All orders require 1 to 5 business days for processing, verification, and shipping.
Please note that additional time may be needed during promotional events or holidays.
Once your order has shipped, you will receive a confirmation email with tracking information.
All deliveries are handled by trusted carriers such as DHL, UPS, SDA, Poste Italiane, or DPD.
Order Cancellations & Availability
Our fulfillment process begins immediately after an order is placed, which means we are unable to accommodate cancellation requests.
All confirmed orders are subject to our standard return policy.
In the rare event that an item becomes unavailable, RG Supply reserves the right to cancel the item or the entire order at any time.
A full refund will be issued to your original method of payment.
You will be notified via email if any part of your order cannot be fulfilled and has been refunded.
Shipping Rates & Delivery Times
Italy: €10 — Estimated delivery in 3 business days
Europe: €18 — Estimated delivery in 5 business days
Rest of the World: €25 — Estimated delivery in 7 business days
All shipments are fully insured for added peace of mind.
Our shipping policy covers essential details such as processing times, shipping rates, international delivery options, and potential service delays.
We strive to provide a secure and reliable delivery experience for every order.