- Page
- FAQs
Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
1. Purchases
What is RG Supply?
Founded in 2025, RG Supply is your go-to destination for exclusive sneakers and streetwear. We make it easy to score limited-edition drops — no hassle, no guesswork.
From rare kicks to standout apparel, every item on our platform is 100% authentic and priced to give you the best value. Whether you're hunting grails or building your collection, RG Supply is where hype meets trust.
Why Choose Rg Supply? Are your sneakers new and authentic?
Welcome to RG Supply — Where the Real Heat Lives
At RG Supply, we don’t play around. Every item is 100% deadstock and fully authentic — no fakes, no cap.
But we’re not just another sneaker store. We believe the best drops shouldn’t be about luck — they should be about access. And that’s exactly what our Membership delivers.
Wanna be in the loop? Say less. For just €28/month, you get exclusive access to weekly steal drops — rare gems, grails, and certified heat, handpicked for our tight-knit crew.
This isn’t your average subscription. You’re getting direct access to limited collections, no stress, no bots. It renews automatically, but you can cancel anytime. No pressure — just perks.
RG Supply isn’t just a brand — it’s a movement. A culture. A community where sneakers tell stories, and the real ones always win.
Join the fam. Unlock the heat. Welcome to RG Supply.
What are the available payment options that you offer?
We do provide all common payment methods such as PayPal, Apple Pay, Google Pay, Credit Card, Klarna and more.
What does "Gs" means in sneakers?
GS is an acronym for "Grade School" for children's shoe sizes. But they are not the average children's shoe sizes; these sizes are the biggest ones among preschool kids' and toddlers' shoe sizes.
You can get these shoes from Nike and Jordan. The size goes from 3.5Y to 7Y for GS shoes. Starting from 7.5 and on are Men sizes.
Can adults wear GS sneakers?
Yes, adults can wear GS shoes. As GS shoes are the largest size available for children’s shoes, the best thing about these shoe sizes is that both children and adults can wear them with tiny feet.
If you have a small foot or are a petite adult, you can find high-quality GS shoes that are less costly and fit better on your feet. GS can be cheaper than other types of shoes because they are designed for children rather than adults. The GS size is not suitable for adults with regular or standard feet. Adults should purchase regular shoes rather than GS shoes.
2. Delivery and Returns
What is the expected shipping date for my order?
Please refer to our shipping policy for country-specific details, as shipping times and rates may vary by location
Do you ship international?
Yes! We do ship to most countries of the world!
Do I need to handle duties and taxes myself?
All taxes and duties are included in the price.
Can I cancel my order?
Once an order is placed, we are unable to cancel it upon request
What is your return policy?
Unfortunately, at the moment, we are unable to process returns unless there is an error on our part.
3. Selling
How can I go about marketing and selling products through Rg Supply?
If you would like to sell your items with us, join our Discord.
4. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing rg.supply.sales@gmail.com
or use the contact form below
What are your business hours?
Our business hours are Monday through Saturday from 9:00am to 8:00pm EST.
How can I provide feedback?
We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at rg.supply.sales@gmail.com
No results found....
Didn't find your answer?
Our customer service will be happy to help you.